Ww5 believes gaming should be a source of entertainment, not stress. Our responsible gaming policies and tools are here to help you enjoy a healthy, balanced, and enjoyable experience.
Keep in Mind: Gaming is for entertainment only. Do not use gaming as a way to solve financial problems. ww5 always supports responsible gaming.
Responsible gaming means playing in a way where you maintain full control over your time, money, and emotions. It is not just a guideline — it is a philosophy that ww5 aims to foster in every one of its users.
Online gaming is growing rapidly in Bangladesh. Millions of people enjoy betting, casino games, and Fish Game on platforms like ww5 every day. But that enjoyment stays healthy only when play is kept within certain boundaries. Responsible gaming ensures that playing does not negatively impact your daily life, family, or financial stability.
Ww5 believes every player knows when to stop. Our role is to reinforce that awareness and provide the right tools and support when needed. Responsible gaming benefits not just the individual, but their family and community as well.
If you feel gaming is affecting other areas of your life, seek help now. Acting early is always the wisest choice.
Ww5 is more than a gaming platform — it is a trusted entertainment partner for millions across Bangladesh. To uphold that trust, responsible gaming sits at the core of our business model. User wellbeing matters to us just as much as growth.
Ww5's responsible gaming policy is built to international standards. We regularly update our systems to quickly identify players who may be at risk and provide timely support.
ww5's responsible gaming team is available 24 hours a day, 7 days a week.
Answer the following questions honestly. If most of your answers are "yes", it may be time to reassess your gaming habits.
Are you playing repeatedly trying to "win back" money you've lost?
Is gaming affecting your sleep, eating habits, or time with family?
Are you borrowing money or dipping into savings to keep playing beyond your budget?
Do you feel restless, irritable, or angry when you can't play?
Are you lying to or hiding your gaming habits from people close to you?
Are you neglecting work, studies, or family responsibilities to play?
Are you spending more time or money than you planned but find yourself unable to stop?
If you answered "yes" to three or more questions, please reach out to ww5's support team or a professional counselor.
Gaming addiction doesn't happen overnight — it develops gradually. The four risk levels below can help you understand where you stand.
Whatever level you are at, ww5's safety tools are here for you. Use them to stay at the Safe level too.
Ww5 puts you in control of your own gaming experience. Our platform offers five effective protection tools that you can activate at any time.
Set your own maximum deposit limits — daily, weekly, or monthly. Increasing a limit requires a 24-hour waiting period, which helps prevent impulsive decisions.
Set a time limit for each gaming session. When time is up, the platform will automatically alert you and end the session if needed.
If you lose beyond a set amount, your session will automatically end. This helps prevent the dangerous urge to chase losses.
Pop-up notifications appear at set intervals, reminding you how long you have been playing and how much you have won or lost.
Take a temporary break from 24 hours up to 30 days. During this period, you will not be able to log in to your account, but your balance will remain safe.
Exclude yourself from the platform for an extended period or permanently. Once active, re-entry is deliberately made very difficult — that's by design.
All tools are free to use and can be activated anytime from your account settings.
Self-Exclusion is the most powerful protection measure available. If you feel gaming is getting out of your control, taking this step is the bravest decision you can make.
Suspend your account for 30 days, 3 months, or 6 months. It will be reactivated automatically once the period ends.
Permanently close your account. This is a final decision and cannot be reversed. Your balance will be returned safely.
Self-Exclusion Steps:
Log in to your ww5 account and go to the Account Settings section.
Go to Settings and select the "Responsible Gaming" section.
Temporary or permanent — choose the option that suits your needs.
Verify the OTP to confirm your request. It will take effect immediately.
If you cannot do it yourself, our support team is ready to help.
Often it is family or friends who first notice that someone close to them is struggling with gaming. If you find yourself in that situation, the guidelines below can help.
Family members are also welcome to reach out to us. We will provide support while maintaining full confidentiality.
Reach out to a mental health professional or counselor. It takes courage, not weakness.
ww5 offers the option to temporarily suspend gaming limit increases on an account upon request from a third party.
Ww5 is committed to building not just games, but a safe and healthy gaming environment.
Strict age verification is carried out at registration using date of birth and ID documents. Protecting minors is our highest priority.
Our AI system detects unusual gaming patterns and instantly alerts users who may be at risk.
Suspend or close your account permanently in just a few clicks. No delays once the decision is made.
Set a gaming budget that fits your financial plan — from daily to monthly limits.
Reach out to our Responsible Gaming specialist team anytime via chat or message.
Free guides and information in Bengali on gaming addiction, mental health, and financial planning.
Answers to the most frequently asked questions about our responsible gaming policy and tools.
Join ww5 and use our responsible gaming tools to enjoy a safe, fun, and controlled gaming experience. Your wellbeing is our success.
By registering, you agree to our Terms and Conditions and Responsible Gaming Policy Accepting it.